At amber co we pride the workmanship and quality controls that we have in place to ensure our products are of the highest standard.

Returns/exchange policy

If you ordered the wrong size, are not satisfied or have a change of mind we are happy to refund or exchange your purchase if the goods are returned to us unused and in their original condition within 28 days of purchase.

To process a return please use our website returns button and supply the relevant requested information or alternatively ring us on (03) 5439 4941 and they will process your request. You will receive a return authority number. We recommend using registered Australian Post, as we will not be liable for the package that is lost in transit.

Return shipping costs for exchange or change of mind are non-refundable. Following inspection of returned goods, items will be credited to the purchasing credit card within 14 days of receipt.